Customer Testimonials

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Google Dec 1, 2023

I found a truck I never thought, never thought I would find a truck with such short milage, Jo was my sales representative he was very helpful and kind Eric was very knowledgeable.

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Google Nov 30, 2023

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DealerRater Nov 26, 2023

I bought my Escape last month. The sales, finance, and service department staff were all very professional, informative, and friendly. My salesperson, Ryan, was especially helpful. Everything went smoothly and was a good experience. I would recommend Alphorn Ford.

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Google Nov 26, 2023

Purchased used van from Alphorn and from Iowa to do so. Robby and team helped prepare the deal before we arrived, expediting the experience and helping us drive home in our fully inspected Pacifica in time for dinner! Appreciate the great customer service and terrific care given through every step of the process.

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Google Nov 23, 2023

Alphorn Ford was my best experience and I have been buying car for quite some time. I found a car online since we live 135 miles away. Nick was the one who reached out and was helping us through the whole process. All was done over video and email. Car was delivered to us. Process of buying the car this time was the best ever. Everybody was nice and quick to answer my million questions. Nick was very nice and I would recommend his service to all. Thank you again for everything

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Google Nov 21, 2023

Bought truck from Jake last week! Love it! Great service from Jake and Taylor! We will get our next vehicle from them as well! Worth the trip from Freeport to Monroe. Thanks again!

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Google Nov 17, 2023

We purchased a 2023 Malibu from Jovanny.He was attentive & very helpful in our decision to buy the vehicle. The staff was very friendly & Eric the manager was very accommodating.Would highly recommend Alphorn Ford!

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Google Nov 16, 2023

I am happy with my purchase from Alphorn Ford.

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Google Nov 15, 2023

Comfortable, straight forward, easy

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Google Nov 15, 2023

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Google Nov 12, 2023

Treats you like family very nice sales representatives, manager are helpful and help you with every question and find the best vehicle for you love this place

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DealerRater Nov 8, 2023

Good dealership, always able to get me in when I want. Making an appointment on line isn’t the best. Make appointment by calling.

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DealerRater Nov 6, 2023

I have been looking for a car for over 9 months. I found a used crv, took it for a drive and decided it was for me. Jake was helpful and the other 2 gentlemen that helped in the sale were appreciated as well. Ty

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Google Nov 5, 2023

I had a great experience buying my first car here, Dustin was friendly and great to work with. Thanks you guys!

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DealerRater Nov 3, 2023

Everyone I worked with was extremely professional and kind. I would definitely recommend going here.

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DealerRater Nov 3, 2023

Taylor Hitchins tried to add on more charges to close the deal which I was not made aware of from my sales rep.

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DealerRater Nov 2, 2023

The staff is very friendly and treat you like family Eric Meyers the general manager is amazing and great to work with. He’s gone out of his way to take care of every detail of my vehicle purchase needs.

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Google Nov 1, 2023

Alphorn Ford has professional, knowledgeable employees. The waiting area was clean and comfortable. The wait time was exactly as I anticipated. I would highly recommend this dealership for all your vehicle needs.

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DealerRater Oct 30, 2023

I ordered 4 tires and I received a call 2 days later that my tires were in and I scheduled an appointment and my tires were mounted,balanced and aligned. Very good service and quickly.

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DealerRater Oct 28, 2023

Alphorn Ford went above and beyond to meet what we were looking for in our new vehicle purchase. They were willing to listen to us and work with us to get us to what we wanted in a payment with great communication along the way!!

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DealerRater Oct 25, 2023

Always amazes me with their professionalism...am glad I found this dealership for my needs!

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DealerRater Oct 19, 2023

This dealership has obviously trained all personnel to be courteous and friendly and to only take care of customer needs. I would recommend them to anyone.

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DealerRater Oct 19, 2023

Service Department was awesome. Ordered new tires and had a appointment schedules, but got a flat tire before my appointment. They worked me in early to get all four tires.

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DealerRater Oct 16, 2023

Lights out great service, technician really took care of my vehicle, and pointed out some future services needed

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DealerRater Oct 13, 2023

Alphorn Ford-Lincoln is a very reputable business. The sales staff is friendly and highly motivated. Service is top notch. I highly recommend Alphorn Ford for all of your automotive needs. Check them out. You won't be disappointed!

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DealerRater Oct 13, 2023

The dealership was very clean and the staff was very friendly. I appreciate the speed in which my vehicle was complicated.

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Google Oct 6, 2023

This dealership is absolutely OUTSTANDING! I'M Col Hawk Zagata & I flew in to purchase and 07 Chrysler Town and Country but it did not pan out. Robbie & Luke were old fashioned bedrock INTEGRITY and Honor! If you need a new or used vehicle don't hesitate to ask for Luke or Robbie to be treated with dignity, honor & respect! Absolutely AWESOME Dealership

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Google Oct 1, 2023

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Google Sep 30, 2023

We loved our experience with Alphorn Ford! Dustin was extremely helpful and patient with us. As first time car buyers, we needed extra help understanding the process and everyone was very kind and knowledgeable. We are very happy with our new *to us* Truck! Our trusted family mechanic gave it a clean bill of health. Everything the dealership told us had been fixed, had indeed been addressed and there were no hidden, unpleasant surprises. Thank you to Dustin, Taylor and Eric!

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Google Sep 26, 2023

Had a great experience at Alphorn Ford. Mike and Marrisa were great. I dove many vehicles and drove some more than once before I finally decided. They made the buying process easy and answered all my questions.

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Google Sep 25, 2023

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Google Sep 20, 2023

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Google Sep 20, 2023

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Google Sep 14, 2023

Our salesman Ken was absolutely great! He was very helpful along with the sales manager. Would definitely recommend them.

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DealerRater Sep 10, 2023

Very happy with my vehicle the whole dealership was amazing definitely will recommend them to my friends.

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Google Sep 10, 2023

Ken was an amazing salesman. He is very knowledgeable, personal, and willing to explain all options out there for you!

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Google Sep 9, 2023

Excellent buying experience! Everyone is so friendly and helpful, they deliver everything they promise! Im a Very happy costumer

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Google Sep 4, 2023

The service was fast and professional. I also had a question for Johnny about the Auto Armor "Corrosion Protection" plan that he sold me for my 2019 Ram. He said it was covered. Thanks to the great customer service!!! #customerforlife

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Google Sep 4, 2023

Very good sales experience. Love the 14 F150 Raptor.

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Google Aug 30, 2023

Had a Great time finding the car I needed with Robbie/Robert!! Super nice and understanding guy. Extremely patient, caring and honest. Would recommend the dealership. Ask Robbie for any of the help finding a car you want or need

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Google Aug 29, 2023

The entire team at Alphorn is exceptional! I would recommend asking for Robby when buying a new vehicle, he makes the whole experience fun and non stressful.

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Google Aug 29, 2023

Absolutely loved my experience at Alphorn Ford! Robby helped me out immensely to get my new car. Recommended 10/10!! -Tanner Castle

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Google Aug 29, 2023

Excellent inventory and customer service! Alphorn Ford has a great staff and will work hard for you long after the sale.

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Google Aug 29, 2023

It’s a Great experience and service is fantastic!! good people

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Google Aug 21, 2023

Thanks so much to Larry Vinyard and Taylor Hitchins for making the car buying experience so smooth. Would recommend to my friends I am in love w my Edge!

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Google Aug 19, 2023

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Google Aug 8, 2023

My experience at Alphorn Ford was great. Mike, my salesman, was awesome. I always felt like he had my best interest in mind. Highly recommend this dealership.

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DealerRater Aug 7, 2023

Has always worked with me on dealing with a vehicle, and service on my vehicles

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Google Jul 26, 2023

I reside in Texas but have been searching nationwide for a vehicle to replace my current ride. Imagine my surprise when I found exactly what I wanted at Alphorn Ford in Monroe, WI, only a short distance from my upcoming vacation destination! My online query response quickly arrived from the General Manager, Kevin Hoyt, and a call to him convinced me I was dealing with above-board, honest sales folks. This was further reinforced when I had the pleasure to work with Jacob Smith on ironing out a few details. All of the delays in reaching a deal were on my ...

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Google Jul 24, 2023

The process was professional and the salesman was very informative. Only real problem was that the listing on what the vehicle was equipped with was not accurate.

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Google Jul 22, 2023

Mike Finstad was a great sales person answered all of our question so we bought 2 vehicles in the same night... Thank you Mike

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DealerRater Jul 13, 2023

Really enjoyed working with the folks at Alphorn Ford. Very friendly and knowledgeable. Robby Tietz did a great job.

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Google Jul 5, 2023

Jake was awsome to deal with. Had test drive trade in appraisal done the fastest I've experienced in years. Good small town attitude at Alphorn.

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DealerRater Jul 3, 2023

Easy scheduling, fair pricing, honest work performed, and the staff all make your day pleasant.

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DealerRater Jun 27, 2023

Great group of people , definitely a great experience buying a truck from them I will certainly be back

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Google Jun 24, 2023

Had an amazing experience with Alphorn in Monroe! It was great they listened to what I was looking for to replace my sons car that he out grew literally. Now he has something that he can fit in comfortably. Make sure to ask for Jake, he was great to work with.

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Google Jun 24, 2023

My experience at Alphorn Ford was excellent! Friendly and knowledgeable staff. I’d buy from them again.

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DealerRater Jun 20, 2023

Jake in sales was very accommodating. He even called the day after the purchase to make sure everything with the vehicle was good.

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Google Jun 20, 2023

Sales staff is friendly , personable and knowledgeable. Great experience and I would highly recommend. Thank you Alphorn Ford.

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Google Jun 20, 2023

Far less hateful than shipping for cars in Illinois. I can honestly say I'd shop there again before I'd go back to any other dealership in a 50 mile radius for a second time.

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Google Jun 15, 2023

New technician worked on my car and couldn't figure out how to reset the maintenance light, so he returned the vehicle to me, with the light still on. I watched a utube video and did it myself. Went back and had new tires installed. A experienced technician did the work. Good job!

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Google Jun 7, 2023

Big thank you to Marissa for helping me find my first car! And to Jacob for helping with the paperwork!

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Google Jun 2, 2023

Communications were very good. There were problems with acquisition of the parts but that is not the dealer's problem. They kept me informed and when the work was done it was done professionally and completely satisfied our needs. As this was going to take a few days, They provided us with an adequate loaner for almost a week. I will not hesitate to use them in the future if needed. .

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Google May 25, 2023

Good place to get a used car, Jacob was amazing to work with and was very communicative and looked into different deals he could do to help me!

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Google May 22, 2023

My sales rep, Jacob, found exaclty what i was looking for!

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Google May 18, 2023

I went there looking at trucks and Jake came out and help me find a truck and I love my new truck he was very patient and helpful thank you Jake for helping me

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Google May 12, 2023

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DealerRater May 3, 2023

Very good service , Jordan & Gage took care of my car and even informed me of some small details.

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Google May 1, 2023

First time buying brand new and I was expecting some hassle honestly. But the process went surprisingly smooth and the salesman Ken was great. No bs and I am extremely happy with my purchase and the process.

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Google May 1, 2023

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Google Apr 25, 2023

I had a great experience trading in my Ford Edge for a newer model. Jake was great to work with. I usually find the car buying process very stressful but he really helped the experience feel more relaxed. I will definitely be going back when it's time for my next vehicle!

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Google Apr 15, 2023

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Google Apr 13, 2023

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Google Apr 11, 2023

Very friendly staff and overall great experience. Marissa in sales is very responsive, easy to work with and overall, very helpful.

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Google Apr 10, 2023

Everyone is friendly, and makes you feel at home. They have a great waiting area with tv and snack bar. The entire location is very clean and the shop area is very organized. Looks like all the employees get along and are friendly to each other.

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Google Apr 10, 2023

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Google Apr 6, 2023

I purchased a vehicle from this dealer and I instantly started having problems with it, I let them know. A few days later I received a call from a gentleman named Eric, and he got me in something newer with less miles for around the same price. At first I wasn’t happy as you can understand but after I was put into contact with Eric I’m completely satisfied! I highly, highly recommend Eric! Great guy, not pushy and was really dealt with all my concerns in a way I was satisfied with. I would recommend this place to ...

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Google Apr 1, 2023

We had a great experience working with Ryan Alexander at Alphorn Ford to purchase my first adult car! He was very honest, personable, and accommodating. My friend recommended Alphorn Ford to me and I would recommend to others. Thanks to Ryan, Jon, and Eric for all their help!!

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Google Apr 1, 2023

My wife and I had the best vehicle purchase experience we’ve ever had it was very relaxed. Michael was super helpful. Very welcoming. Will definitely come back when that time comes for a new car.

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Google Mar 30, 2023

When my previous vehicle broke down, I found myself overwhelmed with the thought of having to buy a new one. Jake Smith at Alphorn did a great job of helping me through the process, though. He found several options that had all of the features I was looking for within my budget. Jake was very accommodating and worked around my scheduled to test drive vehicles and go over finance options with me. He responded promptly to messages whenever I had questions and even helped get my keyless entry set up before leaving! I had a very personable experience and would ...

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Google Mar 24, 2023

Alphorn Ford in Monroe always does an awesome job with service on our Subarau Forester!

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Google Mar 23, 2023

Jacob and Eric was extremely helpful in helping me purchase me new car.

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DealerRater Mar 22, 2023

Recently worked with Mike in sales and had a very good experiance. Mike listened and found what our family was looking for. Over the years Alphorn has stood by the cars and trucks I've purchased. You can purchase a vehicle from lots of places but I'll continue to recomend Alphorn Ford in Monroe.

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Google Mar 20, 2023

Mike Finstad and the whole team at Alphorn Ford was amazing to work with! We were repeat customers, Mike is not pushy, he states the facts, tells the truth, and gets you into a vehicle that makes sense for you. I’ll definitely be going back for my next vehicle!! Thank you Alphorn Ford!

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Google Mar 19, 2023

We were very happy & satisfied with Michael Finstad & all his help in our vehicle purchase. A super knowledgeable, friendly & nice guy!!

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Google Mar 15, 2023

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Google Mar 11, 2023

Prompt and courteous service

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DealerRater Mar 7, 2023

I’ve bought trucks in the past here and as always service is outstanding definitely will buy here again

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Google Mar 1, 2023

Just bought a used truck from these folks for our 2nd vehicle Ryan was our salesman an he did an AMAZING job,definitely would do it again!

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Google Feb 12, 2023

Worked with Jake Smith, who was personable, transparent, straightforward, honest, and not pushy. Very happy with my truck and the terms Alphorn Ford gave me. I had a great experience and would buy from here again!

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Google Feb 3, 2023

I got my vehicle from Alphron Ford and the experience with Ryan and other staffs are just fantastic. They commute with me via email before my visit to discuss the options. Honestly, very few dealers will provide you a correct estimated OTD price but they do. Without worrying about the hidden fees, I decided to drive 3 hours to visit them. Car is at 150k miles but runs great and well maintained. The interior is cleaned and any little damages are fixed, plus new tires. I only did a steering fluid and brake fluid change afterward. Price is in a reasonable ...

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Google Jan 25, 2023

Not a pushy sales person. Mike worked hard and earned our business. Thank you!

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Google Jan 23, 2023

Great Experience! Tons of help.. Happy with our purchase! Jake, our sales rep, was excellent. He went above and beyond to help us! Will be returning...

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Google Jan 21, 2023

This place is awesome. They worked with me and gave me a great price on a great used car. 10/10 would buy again.

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Google Jan 15, 2023

Ryan was awesome in helping me get my new truck! I bought my last truck there 12 years ago and the service has always been amazing. Thank you Ryan!

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Google Jan 6, 2023

I highly recommend going here to find a car and trade in. I came in after a long day of car shopping and was feeling pretty disappointed with a lot of the dealerships until this one. Ryan was extremely friendly, helpful, accommodating, and willing to negotiate. They were willing to work with me in pricing and financing, which I was very thankful for. They put the customer first and you can really tell.

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DealerRater Jan 2, 2023

Ryan was helpful and helped me purchase a new truck with ease and grace. Everyone there was great to work with!

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Google Jan 2, 2023

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Google Dec 22, 2022

10/10 staff. Worth the drive from Madison to here all day every day.

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Google Dec 17, 2022


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