Customer Testimonials

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DealerRater Feb 7, 2025

They valued me as a client and made sure I was satisfied. They made me feel valued and want me to return as a customer. I feel like I made the right decision.

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Google Feb 4, 2025

Alphorn was able to get me in for my 40000 mile service on short notice, the work was done with no issues.

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Google Feb 3, 2025

Very nice people always helpful and good prices

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DealerRater Feb 2, 2025

They are all very nice and polite. They help out if they can. I would like to thank them all for their help

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Google Feb 1, 2025

These people are beautiful got me an suv that turns heads and moves so beautifully beautiful service and they will work with you to get you what you want and need and if you get Nerman as a sales rep he will give 5star service I’m sure the rest of them will too

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DealerRater Jan 27, 2025

They are vey accommodating with my hectic work schedule. They fit me into the schedule, pick up and drop off my car.. Great service!

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DealerRater Jan 26, 2025

They did a wonderful job on my new truck , fast and inexpensive. Thank you Alphorn.

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Google Jan 26, 2025

I just purchased a car and I went through Nermin he was such a big help and he’s very nice.

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Facebook Jan 23, 2025

I had bought a vehicle back in December. I've had problem after problem with it. However, Jordan in service has been absolutely fantastic along with the whole service department. Going above and beyond what they needed to do. The problems are something that couldn't be discovered during the inspection so it's not like it was a lemon. So they really could've turned me away but they didn't. Even with the problems I've had, I would still return knowing that I would be taken care of.

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Google Jan 22, 2025

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DealerRater Jan 22, 2025

We just thank you for the great service we received for our tires. The service and parts department did fantastic and were very kind to us. Thank you for being a great dealership! Look forward to seeing you again

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DealerRater Jan 21, 2025

Service was excellent! Scheduling the appointment was easy and they were right on time to pick it up.

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DealerRater Jan 20, 2025

The dealership was wonderful. They listened to what I wanted and found the car that I wanted.

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Facebook Jan 19, 2025

Very friendly and great customer service. Didn’t try to push us into making a decision on the spot. My wife absolutely loves the new Explorer! It was a great experience overall.

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DealerRater Jan 18, 2025

Amazing experience at Alphorn ford! Nermin was incredibly helpful and made the whole process easy, Highly recommend, they have a fantastic selection and the staff went above and beyond to find the perfect truck for me. The staff was friendly, Nermin was very knowledgeable about the vehicles and answered my questions. I felt like I got a great deal on my new f -150. The finance team explained everything clearly and made the process simple. I appreciate the service department too specially Jordan, and his crew👍

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DealerRater Jan 17, 2025

They were ready for vehicle at scheduled time, and work was completed ahead of estimated time !!

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DealerRater Jan 17, 2025

They do if a good job,were timely and courteous. Informed me about Ford points.

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Google Jan 17, 2025

I was looking for a new car and had my mind made up until i received a letter in the mail saying they would pay off my previous loan to purchase a new car. They could pay off the car no problem but getting to the price I wanted didn’t seem possible. After multiple discussions and comparing my current deal to this one, we got a deal done and it was better than the previous despite it being a newer car. I was originally buying a 2016 Subaru from elsewhere but got a 2021 Nissan. Nerwin was such a big help ...

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DealerRater Jan 16, 2025

Great service positive attitude and they returned my car in a fast and timely manner

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Google Jan 15, 2025

My car shopping experience at the time when I was looking for a vehicle was very stressful and overwhelming. I got in touch with a sales rep named Amy who promised that she would make this experience super easy for me and that I would have nothing to worry about. She did just that. She went above and beyond to make me feel super comfortable and was super kind to me and my dad that came along with me. She had the cars that I wanted to test drive warmed up and ready to go as soon as I got ...

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DealerRater Jan 11, 2025

Great service. They were done very quickly and super friendly. Would definitely go back again.

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DealerRater Jan 9, 2025

Very nice and friendly service. Was able to get in a newer vehicle than what I was looking at

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Google Jan 5, 2025

Eric went above and beyond to find me the perfect vehicle for me!! Ryan did a great job at going over the vehicle with me! Dustin did a great job with financing! Will be back for my services even though it’s a little drive for me just because they treated me great! Thanks for my new mom vehicle!

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DealerRater Jan 2, 2025

This dealership had the vehicle I was looking for with the lowest price in southern Wisconsin. The sales person was knowledgeable and accommodating.

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Google Dec 29, 2024

If you need a vehicle this is the place to come! Ryan is a great member of the sales team and gets the job done

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Google Dec 29, 2024

Ryan was an excellent help. He was very knowledgeable and accommodating.

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Google Dec 28, 2024

Went in with low expectations since my credit score is low and my down payment was lower. Somehow, Eric made it work! He was determined to help me buy my first car and even offered to coach me through to getting into another newer car in the future. It was a bit of a drive for me to get there but I will have no issue making it again once I’m in need of another vehicle.

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Google Dec 28, 2024

The trips worth it if you have Eric meyers to help you figure out your best course of action.

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Google Dec 25, 2024

It was an awesome experience Amy was awesome

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Google Dec 25, 2024

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DealerRater Dec 21, 2024

Great communication! Offered me a ride when I had to leave my car for a couple hours! Friendly employees!

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Google Dec 18, 2024

I like that they take the time to explain exactly what’s wrong. What it does and how to fix it.

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DealerRater Dec 14, 2024

It's the second car we have purchased with Alphorn. Did not like the gong thing. I would like direct numbers to whom we are working with. I felt like we betrayed Dustin. We had to take the car to be detailed elsewhere. It was not very clean and the windows were disgusting.

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Google Dec 8, 2024

We had a great experience during our recent pre-owned truck purchase, literally everyone we worked with, from our sales guy, to the finance manager and general manager, was friendly, down to earth, and helpful. They even stuck around well past closing time to get our deal finished up. We're thrilled with our purchase and will absolutely come back to Alphorn for our next vehicle, we would recommend this dealership without hesitation.

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DealerRater Dec 7, 2024

Love this dealership!! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too!

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DealerRater Dec 3, 2024

All good don’t know what else to say . Just trying to get 15 words in

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DealerRater Dec 1, 2024

Used Concierge Service to get an Oil Change & Tire Rotation. Was pleased with the price, service & Staff

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Google Nov 30, 2024

Great people to work with. Thanks Nermin and Eric.

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Google Nov 29, 2024

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Google Nov 27, 2024

Jake and the team at Alphorn For were awesome. I drove from 2.5 hours away to pick up a pre owned F150. Worked out the deal over the phone in just a few hours and drove out the next day to pick it up. They had me in and out in 30 minutes. Truck was clean and everything they said it was. Treated e very fair on the trade in as well. Good to see honest dealers still exist.

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Google Nov 26, 2024

Ryan was nice to work with and was helpful in explaining the process and my options.

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Google Nov 23, 2024

Great experience purchasing our "new to us" truck at Alphorn Ford! Dustin from the sales team is professional, personal, and great to work with!

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DealerRater Nov 22, 2024

The pick up and drop off service is great. The service department people are great and friendly to work with.

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DealerRater Nov 21, 2024

Enjoying our van which we bought earlier this year. A few hiccups with our brakes service but all good in the end. Thank you

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Google Nov 18, 2024

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Google Nov 17, 2024

Ryan was fantastic!! He did a great job helping us purchase a new vehicle and we couldn’t be happier with the service, as always!!

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Google Nov 17, 2024

Came in and told Ken Johnson I needed a car. Within an hour he and his team got me a car great on fuel mileage and in my price range no questions asked. Will continue to go back.

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DealerRater Nov 16, 2024

Very prompt and courteous. Had the job done in a timely manner. Explained everything that was done to the car.

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DealerRater Nov 15, 2024

The service people were very nice & I was in & out in no time. Great job!

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Google Nov 15, 2024

I had a great experience at Alphorn. Ryan was very helpful and I got a great deal done in 15 minutes. I was pressed for time and they were very flexible with my schedule. Everyone was kind and courteous and made me feel comfortable. (I get social anxiety so this was a big plus for me). I highly recommend Alphorn in Monroe!

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DealerRater Nov 12, 2024

Love that they came to my house picked up my car and brought my car home after the services

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Google Nov 10, 2024

Purchased new tires for my F250. Everything went as expected.

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DealerRater Nov 10, 2024

Really nice people and all sales department Nice attention Good prices Ready friendly The best

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DealerRater Nov 9, 2024

The team in the shop was able to diagnose and resolve an issue I was having with my vehicle quickly, even with having to order multiple parts to fix the issue. They are very professional and informative, and I appreciate the quick turn around to get my vehicle back on the road.

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DealerRater Nov 8, 2024

Everyone I spoke with were very accommodating . Eric ,Nervin, Larry Taylor and Ryan were very helpful.

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DealerRater Nov 6, 2024

I was very pleased with my recent transactions at Alphorn Ford. Jake the salesman; Taylor in finance, and Eric the manager were all very pleasant and easy to work with.

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DealerRater Nov 6, 2024

The salesperson Ken Johnson was awesome the rest of the staff they were pretty good too

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DealerRater Nov 5, 2024

Always answer any questions I have. Take time to go over what service was done to vehicle.

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Google Nov 4, 2024

They had the vehicle we were looking for, with the features desired. Sales rep Jake prompt in responding and Taylor handled the purchase paperwork efficiently. Actually made purchasing a vehicle fun. Yes, I would buy from them again.

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DealerRater Nov 4, 2024

All around best dealer experience I’ve ever had. I would rate them ten out of ten.

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DealerRater Oct 30, 2024

I have been using Alphorn Ford since 1993. They have always provided reasonably priced, efficient and reliable service.

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DealerRater Oct 30, 2024

Sales Rep Jake was clear and efficient in communication, and Taylor handled the purchase paperwork very efficiently. Pleasant buying experience !!!

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DealerRater Oct 30, 2024

The service manager has excellent costumer service and my vehicle was done sooner than they said it would be.

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DealerRater Oct 25, 2024

Every visit I have had with service manager Jordan is positive and attentive prior to and after my appointments.

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DealerRater Oct 22, 2024

Great fast service from the shop in replacing my hi beam light since I just had my car 3 weeks. They took care of it .

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Google Oct 20, 2024

Nermin did a great job and answered my questions professionally. I went home with a great deal.

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DealerRater Oct 18, 2024

Friendly and kind, they were very prompt on pick up and dropped off. And very informational from setting up appt and what they took care of with oil change.

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DealerRater Oct 18, 2024

They were very professional. The work was done quickly and I was informed about everything they were doing all along the way. Definitely will use them again.

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Google Oct 13, 2024

Reagon in Parts Dept is absolutely amazing. It's apparent she truly cares about her profession and the customer she serves. I will stay with Alphorn Ford and not go back to Rosen Ford just because of Reagon!

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DealerRater Oct 12, 2024

My service went well. In at 9 and out by 10. My truck is new.

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DealerRater Oct 11, 2024

Great service. Theri team goes above and beyond to take care of their customers. Thank you!

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DealerRater Oct 11, 2024

When my CU failed to get the financing done in time for me to fly out and puck up my vehicle- This dealership and the amazing team took charge and got the financing done while I was at a business meeting. 2 hours later they drove the vehicle to the airport for me and left it in a secure location - I was able yo just get off the plane- walk to my new vehicle and drive it back home without any fuss. We did everything over the phone, text and email - Although they are out of state for me- ...

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DealerRater Oct 10, 2024

Great service and fast service. Thank you for helping me close what coupons gave me the best cost

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DealerRater Oct 8, 2024

My service went well once diagnoses were made and parts having to be ordered. Thank you.

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DealerRater Oct 5, 2024

Alphorn Ford Lincoln is easy to make an appointment. They are very thorough and go beyond what is expected.

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Google Oct 5, 2024

Love the pick up and deliver service at Alphorn Ford since I work in Monroe! Great communication and customer service!

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DealerRater Oct 1, 2024

Tried to upsell undercoating and protection package. Also alarm package could not be taken off even though I wasn’t interested in it

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Google Sep 29, 2024

Jake was a fantastic salesman to work with. He answered all our questions and was very thorough when going over all features of the car. Ask for Jake!

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DealerRater Sep 29, 2024

Manager, Sales, and Finance people were all great! They worked hard to make sure things were as I wanted them. A bit of re-cleaning needed and a few mixups in paperwork but they did a great job to make it right!

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DealerRater Sep 28, 2024

Fast, friendly, accommodating, Alphorn Ford never stops improving and I am always satisfied with my services.

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Google Sep 28, 2024

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DealerRater Sep 26, 2024

This was a great dealership. Being two young women knowing what we want and looking for noone teued to take advantage of us. Everyone was professional Ryan our sales guy was just the best at what he does. We weren't pressured into anything. We would defintely do business here again.

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DealerRater Sep 25, 2024

Service advisor said they would use my ford pass points towards the services rendered and after paying the bill and getting home noticed that no points were ever used. Why go to your dealership for service when there are so many others that provide the same if not better.

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DealerRater Sep 25, 2024

Great!! Great customer service highly recommend to all friends or family looking for new car or trucks!!

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Google Sep 24, 2024

They have provided me with good service. I plan on continuing to use them as my service provider.

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DealerRater Sep 23, 2024

They have great salespeople and great service personnel and are great people to work with

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DealerRater Sep 19, 2024

they make you feel like family always willing to work with you the staff is awsome ken and eric top notch guys

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DealerRater Sep 17, 2024

Customer service/employee interaction was great....dealer prices are high compared to local market.for the same service

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DealerRater Sep 15, 2024

Very happy with this dealership, they got our service done well and on time . Love our truck. Evan told us where a good place was to have breakfast.😁

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DealerRater Sep 12, 2024

They were easy to talk to and great customer service. Highly recommend using them for the best dealership around.

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DealerRater Sep 9, 2024

Excellent service. Timely and efficient mechanical repairs. Personnel always very friendly. Highly recommend the dealership for automotive needs.

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Google Sep 9, 2024

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Google Sep 6, 2024

Ryan at Alphorn Ford was very professional and great to work with. He answered all my questions and was very knowledgeable. Good dude, gave me a great deal, and I went home happy with a Tundra!

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DealerRater Sep 6, 2024

Luke and Ryan were exceptionally personable and friendly. They went the extra distance to assure the vehicle I wanted was in good condition and at a fair price.

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DealerRater Sep 6, 2024

Ryan and Luke were very friendly and went out of the way to make sure the vehicle I liked was in good shape and a fair price.

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DealerRater Sep 6, 2024

Sales person was great. Multiple weeks since I bought my car. Still in a lender car. Still getting jerked around. Maybe by the end of the year.

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DealerRater Sep 4, 2024

From purchasing, to servicing my vehicle, Alphonso Ford has been excellent in every way. I am very pleased.

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Google Sep 3, 2024

Ryan was fantastic, thank you.

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DealerRater Sep 3, 2024

They are professional and courteous. Alphorn has skilled mechanics that repair all breaks. Sales department works well on sales.

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Google Aug 31, 2024

Very polite and thorough


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