Customer Testimonials
Customer service/employee interaction was great....dealer prices are high compared to local market.for the same service
Very happy with this dealership, they got our service done well and on time . Love our truck. Evan told us where a good place was to have breakfast.😁
They were easy to talk to and great customer service. Highly recommend using them for the best dealership around.
Excellent service. Timely and efficient mechanical repairs. Personnel always very friendly. Highly recommend the dealership for automotive needs.
Ryan at Alphorn Ford was very professional and great to work with. He answered all my questions and was very knowledgeable. Good dude, gave me a great deal, and I went home happy with a Tundra!
Luke and Ryan were exceptionally personable and friendly. They went the extra distance to assure the vehicle I wanted was in good condition and at a fair price.
Ryan and Luke were very friendly and went out of the way to make sure the vehicle I liked was in good shape and a fair price.
Sales person was great. Multiple weeks since I bought my car. Still in a lender car. Still getting jerked around. Maybe by the end of the year.
From purchasing, to servicing my vehicle, Alphonso Ford has been excellent in every way. I am very pleased.
Ryan was fantastic, thank you.
They are professional and courteous. Alphorn has skilled mechanics that repair all breaks. Sales department works well on sales.
Very polite and thorough
HOW AMAZING WAS TO TALK WITH AMY JUAREZ SHE MADE EVERYTHING SO EASY FOR ME BUT NOT TO FORGET IN SPANISH. I went to other dealer before her and I was already frustrated and disappointed but thank god I decided to go to her she made felt so good and confortable.My husband was so happy because she speaks Spanish and that’s his confortable way to make deals. We got got our DREAM CAR 🤞🏻a Jeep Grand Cherokee Limited 2022 but an amazing price. Thank you so much Amy and Alphorn Ford for helping us. We appreciate it.
They always make sure to take great care of my vehicle and thoroughly inform me about maintenance performed and maintenance recommended in order to keep my vehicle in great condition.
Sales Manager Luke and salesman Nermin were very helpful in the buying of my truck and service did a nice job of helping me as well. I would recommend Alphorn to any of my friends or family
People at the service desk, very friendly and eager to help and willing to work around a person schedule
Good communication and a fair price. I would deal with Alphorn Ford again! Thank you!
Quick, clean that's great service! They continued to take care of there customers! Thanks
I highly recommend Alphorn Ford as my shop and dealer. Great services and friendly staff.
Very helpful when I asked questions. Very efficient getting car ready. Would deal with them again.
This was completed by Daryl Babler! Same home address per 57 Years
Our experience dealing with the purchase of our 25 Ford Explorer active was very easy fast and pleasant. Our dealer Jake Smith and the manager was very good and highly recommended!!
Ryan is very friendly and was very helpful and helped us with an amazing purchase 10/10
Ryan is a boss amazing sales man and helped us through the whole process 10/10 recommend
Ryan, was very helpful. He also went above and beyond to help me get the deal I wanted.
Have gone above and beyond for us in our needs. Thank you for retired people.
Work was done in a timely manner and the service desk worker was friendly and very helpful.
Always pleased with our experience with Alphorn Ford! Customer service is great and they keep us informed of what to expect!
Seems like they did all the work I was expecting In a timely manner. Thank You
Had a wonderful buying experience here. My wife and I found a vehicle we were interested in Cars.com. We set up an appointment for a test drive via their website and had a quick and friendly response from Ashley, giving us additional information on the vehicle as well and the location of the dealership. We were also able to get pre-approved for our loan ahead of time via their website. When we arrived at the dealership we were pleasantly greeted by Nermin who helped us out with the buying process. There was never a time we felt pressured to ...
Got me in the perfect car, everyone is very nice.
Always wonderful to work with! They make the process completely stress free on my end!
My salesman Ken Johnson was great it was the 4th car I have bought from him. Great guy
Great place to buy vehicles Amy is amazing go and ask for her I had a great experience! Amy is really nice and helpful 10/10
Great place to buy vehicles Amy is amazing go and ask for her I had a great experience!
Jake was 10/10 during my purchase at Alphorn Ford. He was able to take my budget and get me into a new vehicle. Everyone at Alphorn Ford made me feel like I was part of there family. By Eric cracking jokes during the trade appraisal and getting me the best price on my trade in. I will always come back to Alphorn Ford for my future purchases and will send anyone and everyone there way.
Very professional and polite staff. They were able to find an exact truck I was looking for an traded with another dealership.
Excellent Service and actually met the Manager, first time for that, Salesperson was good to work with
Great attentive salesperson and a great inventory to choose from.
We had an excellent experience at Alphorn Ford in Monroe and would highly recommend purchasing your next vehicle there. The staff were friendly and helpful and Salesperson, Marrissa is an asset to the company.
Knew what I wanted and they helped me get it. They took the time to get me a better rate. Even waited after hours for my return.
Purchasing my F250 from Alphorn Ford was one of the easiest and best experiences I have ever had in buying a vehicle in my life. Thank you! Mark
We do not like going to car dealers because we feel the pressure to buy right there and now. But we did not have that problem when we went to Alphorn Ford. The staff was friendly and understood that we were looking for a new car. We knew that we wanted to buy from them.
They were awesome! Ryan helped us with no pressure! We love our new vehicle! Best experience ever!
Marissa was very helpful and knowledgeable of the truck we were interested in. She sealed the deal.
I was able to sell my vehicle to Alphorn Ford, and they matched an offer I received elsewhere. Everyone was very nice and easy to work with, and Eric was the one that was able to make me the offer that met my requirements.
These guys have been absolutely fantastic! With their new services that they have available they make sure to let me know if and when my car needs maintenance. They let me pick and choose what I want them to do and what I decide to do personally. And they are always willing to work with my schedule to see that my car is taken care of right!
Great experience with purchasing my truck. Everyone we dealt with were fantastic and I would highly recommend Althorn Ford for your next purchase!
I have bought my last car from them and was happy with my deal this time hard to get a good deal
Raymond is an outstanding mechanic. He does good competent work, and keeps you informed in detail. Ray enjoys spending time with the customer answering any questions. He is a pleasure at Alphorn Ford!✌️Steve
The staff at Alphorn in Monroe went out of their way to help with an out of town sale. I would recommend this dealership to anyone looking for a vehicle. I am grateful for their kindness and attention.
Accommodated my schedule and fixed my problem quickly. Will go back for any maintenance I need in the future.
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated, I just withdraw my profit of $6,548 to my account thanks a lot Mrs. Alicia Malone I now have full trust on you now, I started with $650 you can also give a try Mrs. Alicia Malone fx is real.. You can reach her now on: Email; [email protected] WhatsApp: +1 (920) 265-5873
Everyone is very helpful. The one lady sales associate took the time (forgot her name) to show me how to navigate to some items in the computer on my truck. She is a sweet heart. Thank her again for me
They're honest and go easier than most dealerships on 'plus item' service adders. Everyone is friendly.
Like pick up and delivery option. Dislike 3% charge for using credit card Lincoln wash is substandard
The staff at Alphorn Ford were not pushy when we visited the dealership. Our sales representative was friendly, respectful, and easy to work with. Overall, everyone at Alphorn Ford was great, and we would be happy to work with any of them in the future.
They were very good about letting me know when they picked the truck up and when it was delivered. Those are the most times important to me.
Very helpful with my question, got me right in to help fix it. I think they did a good job.
Alphorn Ford is basically the best dealership I've ever been to. It might be the best one to ever exist, in all reality. So long as I live anywhere near Monroe, WI, I will buy AND service my vehicles at Alphorn Ford. Keep up the excellent work, folks!
I like the way they kept me posted.Regarding the time and what was happening and especially light the shuttle service
The service team at Alphorn for is amazing. They are always super professional and will always be my go to for all my automotive needs.
Very friendly, and knowledgeable. Great staff I would refer any friend to them.thank you.
Great efficient service with a congenial team Choose them for your next service visit today
Super friendly and welcoming. Made helping my 16 y.o. son get his first car super easy. Rob Tietz is awesome! Definitely recommend this dealership. Having purchased many vehicles over the years, this was a top of the list, positive experience.
Needed oil change while traveling & service manager got us in promptly & completed with utmost courtesy! Quality service with excellent service!
Was very impressed with the Concierge Service [Oil Change] Car was picked up , Service completed & returned in a timely manner.
Pleasant people to work with; we never felt pressured. The only minus was they didn’t mention the federal tax rebate for a plug-in hybrid. We already knew about it, but didn’t realize it could have been handled by the dealership. No biggie; we would still recommend them to anyone looking for a new car.
Everyone was very kind and helpful through the process. This is the second vehicle I’ve purchased here and will be back again due to the time and commitment everyone had for finding me the vehicle I was looking for.
The service center is great. I can’t think of the guy’s name at the service desk, but he has very good people skills. He is genuinely a good worker!
Had a very nice experience no pressure very friendly everything went smoothly and quickly love our new truck
Great service and staff that works to my needs.
Ken Johnson is an experienced professional
We bought my wife a 2021 Chevy Tahoe from Ryan and they were wonderful to work with. We live 5 hours from there location and we were able to do everything by phone and email. They made the process seamless and treated us very fair.
Really enjoy having my truck work done here. Friendly people, great service. Very clean place.
It was a great experience and they got me in right away. Thank very much
I went to Alphorn Ford on the 6th of April..I called the dealership the evening of the 5th..I told them which vehicle I was interested in and made an appointment for Saturday..I was met by Robbie, my salesman and he had the vehicle ready to go for a test drive..we talked and he showed me the vehicle and then we got down to business with the paperwork..Robbie was very efficient and knowledgeable and took into consideration a my worries..he went and changed my electric wheelchair lift and hooked it up and made sure it ...
Happy I’m not in the mood to fill the survey what do I get for filling it out
Alphorn took the time to make sure that the vehicle I had in mind was exactly what they had for me everything I said I wanted was on the vehicle all the way down to the catano cover thank you alphorn for your great sales and service dept and a quick shout out to Rob love the truck!
I thought something wasn't working right, it was checked out and I was on my way
Purchased a used vehicle I had seen on their website. Contacted them about the vehicle and immediately received a response and availability. Upon arriving to view the vehicle was greeted by Ken a very friendly sales person and was impressed by the professionalism and processes of the sale transaction
I always have a great experience when I take my car in to be serviced. The mechanics are top notch and the service advisors are always so nice and helpful.
Very friendly people, although a little understaffed for the day. The financing took a while.
I have a good and trustworthy Forex account manager that allows me to withdraw my trading profits anytime I want and I can monitor everything going on in my trading account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she is very honest and diligent in her work. I invested $1,500 and got $19,500 in a week. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. she is 100% accurate and up-to-date. Kindly contact ...
Jordan was extremely informative, knowledgeable and courteous! He was able to get my car in the very next day to have tires replaced. In addition, he had two technicians working on it, cutting the wait time in half since I was waiting, so the wait time was two hours, instead of longer. The kelly tires were in stock, and were a good value. Thank you. Jeanie Gregersen
One of the best dealership experiences that I've ever had! Purchased a vehicle from them 2 weeks ago now.
Great family oriented business. Willing to help and make things right xxxxing kick xxx people
Found a great car on car fax. Passed perfect detail a buyer could want. Robbi was a perfect no pressure salesman. Met several employes doing the buy. So nice, I'd go on a cruise with them In all all, great car, great service, great stress free buy. I.d recommend this dealership. R.S. Pecatonica, Il.
Recently purchased a used toyota here. Robby met me as i made an appt. He was very casual and didnt push anything on me. He asked me what would make me happy. Beautiful car that passed rigid inspecification testing as required in Wi. Perfect rating on all Was happy to get a 5 year parts warranty, so no stress. Finance young lady, Taylor easy and friendly to deal with. Handshakes with manager, seller, finance woman and even workers for a picture. So as a senior, it was a pleasant no misery Transaction ***** from me in all areas.
It was all good. I had a serious problem with brakes and front hub. The tech found the problem Friday. Ordered the parts and fixed it on Monday. I was able to drive to Kearney, NE and make my training meeting Tuesday afternoon. They pulled out all the stops and made it work. I'm very pleased.
He was very kind, funny, and was easy to work with. No. Stop. Please. Bye.
Highly recommend Sandra Billy Fx, have been wanting to trade in Forex for a long time now but I have not been able to make any profit. I saw a review on a page about Mrs Sandra Billy and I must confess that she is one of the best trader I've ever dealt with. She managed my trading account after I invest $1500 she made me a profit of $17,750 within a week. I strongly recommend that you work with her there's no chance of losing your investment and profit is 100% guaranteed . DM her via Email:[email protected] Whatsapp +1 (512) 893...
Very friendly and helpful. made the experience as smooth as possible. Worth the trip up.
Melissa was great. I called on Friday, she was able to get both cars in on Saturday. Gage was great to talk to. Answered all my questions. Alphorn's has always been great.