Customer Testimonials
I found a truck I never thought, never thought I would find a truck with such short milage, Jo was my sales representative he was very helpful and kind Eric was very knowledgeable.
I bought my Escape last month. The sales, finance, and service department staff were all very professional, informative, and friendly. My salesperson, Ryan, was especially helpful. Everything went smoothly and was a good experience. I would recommend Alphorn Ford.
Purchased used van from Alphorn and from Iowa to do so. Robby and team helped prepare the deal before we arrived, expediting the experience and helping us drive home in our fully inspected Pacifica in time for dinner! Appreciate the great customer service and terrific care given through every step of the process.
Alphorn Ford was my best experience and I have been buying car for quite some time. I found a car online since we live 135 miles away. Nick was the one who reached out and was helping us through the whole process. All was done over video and email. Car was delivered to us. Process of buying the car this time was the best ever. Everybody was nice and quick to answer my million questions. Nick was very nice and I would recommend his service to all. Thank you again for everything
Bought truck from Jake last week! Love it! Great service from Jake and Taylor! We will get our next vehicle from them as well! Worth the trip from Freeport to Monroe. Thanks again!
We purchased a 2023 Malibu from Jovanny.He was attentive & very helpful in our decision to buy the vehicle. The staff was very friendly & Eric the manager was very accommodating.Would highly recommend Alphorn Ford!
I am happy with my purchase from Alphorn Ford.
Comfortable, straight forward, easy
Treats you like family very nice sales representatives, manager are helpful and help you with every question and find the best vehicle for you love this place
Good dealership, always able to get me in when I want. Making an appointment on line isn’t the best. Make appointment by calling.
I have been looking for a car for over 9 months. I found a used crv, took it for a drive and decided it was for me. Jake was helpful and the other 2 gentlemen that helped in the sale were appreciated as well. Ty
I had a great experience buying my first car here, Dustin was friendly and great to work with. Thanks you guys!
Everyone I worked with was extremely professional and kind. I would definitely recommend going here.
Taylor Hitchins tried to add on more charges to close the deal which I was not made aware of from my sales rep.
The staff is very friendly and treat you like family Eric Meyers the general manager is amazing and great to work with. He’s gone out of his way to take care of every detail of my vehicle purchase needs.
Alphorn Ford has professional, knowledgeable employees. The waiting area was clean and comfortable. The wait time was exactly as I anticipated. I would highly recommend this dealership for all your vehicle needs.
I ordered 4 tires and I received a call 2 days later that my tires were in and I scheduled an appointment and my tires were mounted,balanced and aligned. Very good service and quickly.
Alphorn Ford went above and beyond to meet what we were looking for in our new vehicle purchase. They were willing to listen to us and work with us to get us to what we wanted in a payment with great communication along the way!!
Always amazes me with their professionalism...am glad I found this dealership for my needs!
This dealership has obviously trained all personnel to be courteous and friendly and to only take care of customer needs. I would recommend them to anyone.
Service Department was awesome. Ordered new tires and had a appointment schedules, but got a flat tire before my appointment. They worked me in early to get all four tires.
Lights out great service, technician really took care of my vehicle, and pointed out some future services needed
Alphorn Ford-Lincoln is a very reputable business. The sales staff is friendly and highly motivated. Service is top notch. I highly recommend Alphorn Ford for all of your automotive needs. Check them out. You won't be disappointed!
The dealership was very clean and the staff was very friendly. I appreciate the speed in which my vehicle was complicated.
This dealership is absolutely OUTSTANDING! I'M Col Hawk Zagata & I flew in to purchase and 07 Chrysler Town and Country but it did not pan out. Robbie & Luke were old fashioned bedrock INTEGRITY and Honor! If you need a new or used vehicle don't hesitate to ask for Luke or Robbie to be treated with dignity, honor & respect! Absolutely AWESOME Dealership
We loved our experience with Alphorn Ford! Dustin was extremely helpful and patient with us. As first time car buyers, we needed extra help understanding the process and everyone was very kind and knowledgeable. We are very happy with our new *to us* Truck! Our trusted family mechanic gave it a clean bill of health. Everything the dealership told us had been fixed, had indeed been addressed and there were no hidden, unpleasant surprises. Thank you to Dustin, Taylor and Eric!
Had a great experience at Alphorn Ford. Mike and Marrisa were great. I dove many vehicles and drove some more than once before I finally decided. They made the buying process easy and answered all my questions.
Our salesman Ken was absolutely great! He was very helpful along with the sales manager. Would definitely recommend them.
Very happy with my vehicle the whole dealership was amazing definitely will recommend them to my friends.
Ken was an amazing salesman. He is very knowledgeable, personal, and willing to explain all options out there for you!
Excellent buying experience! Everyone is so friendly and helpful, they deliver everything they promise! Im a Very happy costumer
The service was fast and professional. I also had a question for Johnny about the Auto Armor "Corrosion Protection" plan that he sold me for my 2019 Ram. He said it was covered. Thanks to the great customer service!!! #customerforlife
Very good sales experience. Love the 14 F150 Raptor.
Had a Great time finding the car I needed with Robbie/Robert!! Super nice and understanding guy. Extremely patient, caring and honest. Would recommend the dealership. Ask Robbie for any of the help finding a car you want or need
The entire team at Alphorn is exceptional! I would recommend asking for Robby when buying a new vehicle, he makes the whole experience fun and non stressful.
Absolutely loved my experience at Alphorn Ford! Robby helped me out immensely to get my new car. Recommended 10/10!! -Tanner Castle
Excellent inventory and customer service! Alphorn Ford has a great staff and will work hard for you long after the sale.
It’s a Great experience and service is fantastic!! good people
Thanks so much to Larry Vinyard and Taylor Hitchins for making the car buying experience so smooth. Would recommend to my friends I am in love w my Edge!
My experience at Alphorn Ford was great. Mike, my salesman, was awesome. I always felt like he had my best interest in mind. Highly recommend this dealership.
Has always worked with me on dealing with a vehicle, and service on my vehicles
I reside in Texas but have been searching nationwide for a vehicle to replace my current ride. Imagine my surprise when I found exactly what I wanted at Alphorn Ford in Monroe, WI, only a short distance from my upcoming vacation destination! My online query response quickly arrived from the General Manager, Kevin Hoyt, and a call to him convinced me I was dealing with above-board, honest sales folks. This was further reinforced when I had the pleasure to work with Jacob Smith on ironing out a few details. All of the delays in reaching a deal were on my ...
The process was professional and the salesman was very informative. Only real problem was that the listing on what the vehicle was equipped with was not accurate.
Mike Finstad was a great sales person answered all of our question so we bought 2 vehicles in the same night... Thank you Mike
Really enjoyed working with the folks at Alphorn Ford. Very friendly and knowledgeable. Robby Tietz did a great job.
Jake was awsome to deal with. Had test drive trade in appraisal done the fastest I've experienced in years. Good small town attitude at Alphorn.
Easy scheduling, fair pricing, honest work performed, and the staff all make your day pleasant.
Great group of people , definitely a great experience buying a truck from them I will certainly be back
Had an amazing experience with Alphorn in Monroe! It was great they listened to what I was looking for to replace my sons car that he out grew literally. Now he has something that he can fit in comfortably. Make sure to ask for Jake, he was great to work with.
My experience at Alphorn Ford was excellent! Friendly and knowledgeable staff. I’d buy from them again.
Jake in sales was very accommodating. He even called the day after the purchase to make sure everything with the vehicle was good.
Sales staff is friendly , personable and knowledgeable. Great experience and I would highly recommend. Thank you Alphorn Ford.
Far less hateful than shipping for cars in Illinois. I can honestly say I'd shop there again before I'd go back to any other dealership in a 50 mile radius for a second time.
New technician worked on my car and couldn't figure out how to reset the maintenance light, so he returned the vehicle to me, with the light still on. I watched a utube video and did it myself. Went back and had new tires installed. A experienced technician did the work. Good job!
Big thank you to Marissa for helping me find my first car! And to Jacob for helping with the paperwork!
Communications were very good. There were problems with acquisition of the parts but that is not the dealer's problem. They kept me informed and when the work was done it was done professionally and completely satisfied our needs. As this was going to take a few days, They provided us with an adequate loaner for almost a week. I will not hesitate to use them in the future if needed. .
Good place to get a used car, Jacob was amazing to work with and was very communicative and looked into different deals he could do to help me!
My sales rep, Jacob, found exaclty what i was looking for!
I went there looking at trucks and Jake came out and help me find a truck and I love my new truck he was very patient and helpful thank you Jake for helping me
Very good service , Jordan & Gage took care of my car and even informed me of some small details.
First time buying brand new and I was expecting some hassle honestly. But the process went surprisingly smooth and the salesman Ken was great. No bs and I am extremely happy with my purchase and the process.
I had a great experience trading in my Ford Edge for a newer model. Jake was great to work with. I usually find the car buying process very stressful but he really helped the experience feel more relaxed. I will definitely be going back when it's time for my next vehicle!
Very friendly staff and overall great experience. Marissa in sales is very responsive, easy to work with and overall, very helpful.
Everyone is friendly, and makes you feel at home. They have a great waiting area with tv and snack bar. The entire location is very clean and the shop area is very organized. Looks like all the employees get along and are friendly to each other.
I purchased a vehicle from this dealer and I instantly started having problems with it, I let them know. A few days later I received a call from a gentleman named Eric, and he got me in something newer with less miles for around the same price. At first I wasn’t happy as you can understand but after I was put into contact with Eric I’m completely satisfied! I highly, highly recommend Eric! Great guy, not pushy and was really dealt with all my concerns in a way I was satisfied with. I would recommend this place to ...
We had a great experience working with Ryan Alexander at Alphorn Ford to purchase my first adult car! He was very honest, personable, and accommodating. My friend recommended Alphorn Ford to me and I would recommend to others. Thanks to Ryan, Jon, and Eric for all their help!!
My wife and I had the best vehicle purchase experience we’ve ever had it was very relaxed. Michael was super helpful. Very welcoming. Will definitely come back when that time comes for a new car.
When my previous vehicle broke down, I found myself overwhelmed with the thought of having to buy a new one. Jake Smith at Alphorn did a great job of helping me through the process, though. He found several options that had all of the features I was looking for within my budget. Jake was very accommodating and worked around my scheduled to test drive vehicles and go over finance options with me. He responded promptly to messages whenever I had questions and even helped get my keyless entry set up before leaving! I had a very personable experience and would ...
Alphorn Ford in Monroe always does an awesome job with service on our Subarau Forester!
Jacob and Eric was extremely helpful in helping me purchase me new car.
Recently worked with Mike in sales and had a very good experiance. Mike listened and found what our family was looking for. Over the years Alphorn has stood by the cars and trucks I've purchased. You can purchase a vehicle from lots of places but I'll continue to recomend Alphorn Ford in Monroe.
Mike Finstad and the whole team at Alphorn Ford was amazing to work with! We were repeat customers, Mike is not pushy, he states the facts, tells the truth, and gets you into a vehicle that makes sense for you. I’ll definitely be going back for my next vehicle!! Thank you Alphorn Ford!
We were very happy & satisfied with Michael Finstad & all his help in our vehicle purchase. A super knowledgeable, friendly & nice guy!!
Prompt and courteous service
I’ve bought trucks in the past here and as always service is outstanding definitely will buy here again
Just bought a used truck from these folks for our 2nd vehicle Ryan was our salesman an he did an AMAZING job,definitely would do it again!
Worked with Jake Smith, who was personable, transparent, straightforward, honest, and not pushy. Very happy with my truck and the terms Alphorn Ford gave me. I had a great experience and would buy from here again!
I got my vehicle from Alphron Ford and the experience with Ryan and other staffs are just fantastic. They commute with me via email before my visit to discuss the options. Honestly, very few dealers will provide you a correct estimated OTD price but they do. Without worrying about the hidden fees, I decided to drive 3 hours to visit them. Car is at 150k miles but runs great and well maintained. The interior is cleaned and any little damages are fixed, plus new tires. I only did a steering fluid and brake fluid change afterward. Price is in a reasonable ...
Not a pushy sales person. Mike worked hard and earned our business. Thank you!
Great Experience! Tons of help.. Happy with our purchase! Jake, our sales rep, was excellent. He went above and beyond to help us! Will be returning...
This place is awesome. They worked with me and gave me a great price on a great used car. 10/10 would buy again.
Ryan was awesome in helping me get my new truck! I bought my last truck there 12 years ago and the service has always been amazing. Thank you Ryan!
I highly recommend going here to find a car and trade in. I came in after a long day of car shopping and was feeling pretty disappointed with a lot of the dealerships until this one. Ryan was extremely friendly, helpful, accommodating, and willing to negotiate. They were willing to work with me in pricing and financing, which I was very thankful for. They put the customer first and you can really tell.
Ryan was helpful and helped me purchase a new truck with ease and grace. Everyone there was great to work with!
10/10 staff. Worth the drive from Madison to here all day every day.